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Frequently Asked Questions

What is Loop?

Loop empowers brands to host and own their own resale marketplace on their site where their audience can buy and sell approved pre-loved products from their catalogue, as part of a resale community. It is powered by a service provider called Loop.

What can be sold on my resale marketplace?

Loop allows your audience to sell all of your current and historic items. All resale items are approved by the brand before they are listed on their website.

Why should I use Loop?

Increase revenue

The resale market is growing faster than ecommerce. Ensure that you can capture the value of your products over their full lifecycle by owning a % of each on-sale.

Build brand loyalty

On top of increasing choice through a more expansive catalogue of products and prices, Loop creates new opportunities for loyalty programs and marketing moments through discounts, store credit and other brand specific promotions.

Learn more about your customer

Owning your resale channel brings secondhand customer data in-house, improving your insights and access to your audience.

Pursue sustainability goals

Owning your resale channel will not only extend your products’ lifecycle, but also optimise ongoing production through refined insights into customer demand.

Increase store traffic

Hosting integrated resale incentivises your community to drive re-commerce buyers to your store.

How long does it take to set-up?

Setting up Loop couldn’t be easier. Simply install our Shopify app through the Shopify App Store, and in 15 minutes you should be ready to facilitate your first resale.

Ready to get started?

Give your audience a brand new (second hand) experience

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Own (& earn from) your resale market

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